Nectar

Marissa Tingey

Amanda Horne

Aubriela Blashill

Nectar Knowledge Base - Administrators

Get to know how to add or edit your company's values as hashtags

Adding and editing Company Core Values

This article will go over how to create a challenge

How to create a challenge

Check out this list of emails and IPs to whitelist

Emails and IPs to whitelist

Create-your-own rewards, what they are, and how to use them

Custom Rewards

How to move someone through the approval process of a custom reward

How to Approve a Custom Reward

Learn the purpose of the report post feature and what to do when you receive an email about a post/comment being flagged for your review.

Flagged posts/comments for admin review

How to hide certain rewards tabs based on office location

Location-Based Rewards

This article goes over how to create a custom award

How to create a custom award

The Welcome Bot is an easy and customizable Automated Award that welcomes new employees to your recognition platform

The Automated Welcome Bot Award

The Work Anniversary Award is a customizable and automated award that recognizes your teammates on special day.

Automated Work Anniversary Awards

The Birthday Award is an easy and customizable automated award that recognizes your teammates on their special day!

The Automated Birthday Award

Get to know how to create and edit a manager's budget

Setting manager(s) budget

This article will go over how to change the approval admin or manager for a challenge

How to change the approval admin or manager for a challenge

Multi Factor Authentication

What exactly are Guardrails in Nectar, and how can they help? 
Monitoring, rules, and limitations

What are Guardrails?

Nectar Setup

Give Points to All Employees

manager email, direct report, team insights, my team

Updating a direct report's manager in Nectar

Learn how to backdate users' birthday and work anniversary points if needed

Backdate birthday and work anniversary points

This article will go over how to send a custom award

How to send a custom award

Learn how to give users access to the Analytics as a company admin

How to give a user access to the Analytics

Add your employee's birthday and work anniversary so they get shouted out on their special day!

Add Birthday and Work Anniversaries

How to give points to departments or everyone!

Group Give

Set up the monthly allowance so your users can give shoutouts to each other!

Setting user monthly allowance

How to adjust point balances

Learn how to change a user's manager in Nectar

How to change a user's manager

If a team member is terminated or leaves your organization make sure to deactivate them

Deactivating users

Add managers into your recognition program

Adding managers

This article will explain how to quickly add users one at a time when you don't need to do a bulk upload

Adding individual users manually

This article will explain how to bulk upload or deactivate users

Bulk upload users

This article will go over how to approve a Challenge

How to approve a Challenge

This article will go over how to change a user's permission to a manager, admin or both

How to change user permissions

User Management

This article describes the Pay As You Go and Post-Pay billing process for reward redemptions

Nectar Rewards Billing - Pay As You Go and Post-Pay

Updating payment, Adding payment, Change bank account, Change card information

How to update your payment method in Nectar

Learn how to add/change your credit card on file, change your billing email address and more

Billing FAQ's

The ACH IDs that need to be whitelisted with your bank account

ACH company IDs

Nectar uses Plaid to link your bank payment information

Nectar + Plaid

Setting manager budget, custom budget, update or revise

How to set Manager Budgets

Adjust your reward budget to match your company culture and spending needs.

How do I budget for reward spending?

Understanding the exchange rate of points to USD

Nectar exchange rate

Here in an overview of how to access the reports needed for taxes

Taxes

Marisa Crowder

Billing & Budgeting

Set up your multi-factor authentication through text message

Set up MFA - Text Message

Set up your Multi-Factor Authentication using an Authenticator App

Set up MFA - Authenticator App

Set up multi-factor authentication using your iPhone

Set up MFA - iPhone

Security

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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