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Custom Properties

Learn about Custom Properties and setting up custom profile information and how to use them

Marisa Crowder avatar
Written by Marisa Crowder
Updated over 2 weeks ago

What are Custom Properties?

  • Custom Properties are custom profile settings you can create and add for your user profiles.

  • Examples of using Custom Properties would be for including profile information like: Employee Type, Job Title, etc.

Creating a Custom Property

  • To create a Custom Property, you will navigate to Settings > Properties > Add Property

  • To add a Custom Property you will need to fill out these steps:

    • Property Name: What you want the property type to be labeled as.

    • Data Type:

      • Text: You will manually type out what you want each value option to be.

      • Boolean: Uses True or False

    • Value Quantity:

      • Allow a single value per user: Each user can only have one of the options for this property attached to their profile.

      • Allow multiple values per user: Each user can have multiple values for the property attached to their profile. (Example: if they work on multiple teams)

    • Property Values: What options you want associated with this Property option.

      • Example: If the Property Name in Employee Type, you would have a different Property Value for Full time, Part time, Contractor, etc.

Please Note: Boolean does not have the Value Quantity or Property Values option because it only uses True or False.

  • You can also add multiple Properties by clicking the Add another Property button in this pop up box and filling out required information for each Custom Property type.

  • Once you've create all the Custom Properties you'd like, you will click the Save Property button to have it added.


Adding Users to Custom Property Values

  • To add users to your Custom Property you can do it one of two ways.

Properties Settings

  • The first way is when going to Settings > Properties and you will click into the Property Type and then select which Value you want to add users to.

  • Once you are in the Property Value type you will click the Add Users button.

  • You will then search all users you want to be included in this Property Value and click the Add Users button to have this update apply.

  • Then all users selected will be associated with that Property Value.

Bulk Actions

  • The second way you can apply the Property Values is through Bulk Actions.

  • Here is our walkthrough on how to do Bulk Actions.

🌟 Please Note: Custom Properties have to be updated manually. It can be updated through Bulk Upload by adding a column for that Custom Property.


Can I delete a property?

Yes, you are able to delete properties entirely.

  • To delete a property, you will go to Workspace Settings > Properties.

  • Under Manage Properties, you will click the 3 dots next to the property you want to delete and then select the Delete Property button.

❗ Please note: You can only delete Custom Properties. Default Properties cannot be deleted. If you need to delete something in a Default Property, follow the Deleting property value details below.

Deleting a property value:

  • If you need to delete a value inside a property (ie: a Department property value within in Department property) you will click on the Property Name > Find the property value you want to delete > click the 3 buttons to the right of the value name and click the Delete Property Value button.

  • This will remove just that single value within the Property without deleting the whole Property.

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