You can control which rewards tabs (e.g., Gift Cards, Swag) are visible to employees based on properties like office location, department, or custom values.
Step 1: Assign properties to users
Before filtering rewards, make sure all users have the relevant property (e.g., office location, department) assigned to their profile.
You can assign properties in three ways:
Bulk upload: Follow this bulk upload tutorial to update user properties at once.
Bulk actions in the Users tab
Individually on each user’s profile
Tip: If you need to create a new custom property, follow this tutorial before continuing.
Step 2: Set up reward display rules
Once properties are assigned, you can filter visibility for each reward type.
Go to Workspace Settings > Rewards > Reward Settings.
Click Edit Reward Display Settings.
Choose the reward type you want to filter (e.g., Gift Cards, Swag).
Click + Add Segment to define visibility rules.
Step 3: Configure segments and filters
Each Segment is a group of conditions that determines who can view the selected reward type.
Select whether users must match ANY or ALL of the filters in that segment.
Inside the segment, click + Add Filter and define the rule:
Property Type – Choose the user property to filter by (e.g., Office Location).
IS / IS NOT – Choose whether to include or exclude.
Value Selection – Select the specific value(s) from user profiles.
You can:
Add multiple filters within one segment.
Add multiple segments per reward type.
Step 4: Save your settings
Click Save Settings in the top-right corner to apply the visibility rules.
Important: If a user does not have a value set for the property you're filtering on, they will still see the reward tab unless explicitly excluded.
Can I hide gift cards from other countries based on an employee's location?
Yes, you are able to hide gift cards from users outside of their country. To make sure that is set up:
Add country information to user profiles
Make sure each employee has their Country field filled out in their Nectar profile.Enable location-based gift card restrictions
Go to Workspace Settings
Click General Settings
Scroll to More Settings
Turn on Lock Gift Card Redemptions by Country
When this setting is enabled:
Users will only see gift cards available in their country of residence.
The option to change countries on the gift card page will be hidden.
Important: If a user does not have a country listed in their profile, they will still see gift cards from other countries and the country selector will remain visible.