Skip to main content

How do I filter reward visibility by office, department, or other properties?

How to hide certain rewards tabs based on office location, department, or custom properties

Marisa Crowder avatar
Written by Marisa Crowder
Updated yesterday

You can control which rewards tabs (e.g., Gift Cards, Swag) are visible to employees based on properties like office location, department, or custom values.


Step 1: Assign properties to users

Before filtering rewards, make sure all users have the relevant property (e.g., office location, department) assigned to their profile.

You can assign properties in three ways:

Tip: If you need to create a new custom property, follow this tutorial before continuing.

Step 2: Set up reward display rules

Once properties are assigned, you can filter visibility for each reward type.

  1. Go to Workspace Settings > Rewards > Reward Settings.

  2. Click Edit Reward Display Settings.

  3. Choose the reward type you want to filter (e.g., Gift Cards, Swag).

  4. Click + Add Segment to define visibility rules.

Step 3: Configure segments and filters

Each Segment is a group of conditions that determines who can view the selected reward type.

  • Select whether users must match ANY or ALL of the filters in that segment.

  • Inside the segment, click + Add Filter and define the rule:

    • Property Type – Choose the user property to filter by (e.g., Office Location).

    • IS / IS NOT – Choose whether to include or exclude.

    • Value Selection – Select the specific value(s) from user profiles.

You can:

  • Add multiple filters within one segment.

  • Add multiple segments per reward type.

Step 4: Save your settings

Click Save Settings in the top-right corner to apply the visibility rules.

Important: If a user does not have a value set for the property you're filtering on, they will still see the reward tab unless explicitly excluded.

Did this answer your question?