Swag Points allow admins to give employees points that can only be redeemed for swag items in the Rewards tab.
❗ Note: If you don’t see Swag Points in your account, your plan may not include Swag or have a swag option set up. Please reach out to your Nectar Account Manager to add this feature.
What are Swag Specific Points?
In a user’s point balance, there are two types of redeemable points:
General Points – Can be used for any reward (e.g., gift cards, donations, experiences).
Swag Points – Can only be used for items in the Swag section of the Rewards tab.
Where do I see these point types?
In the Rewards tab, users will see a tile showing their:
Total Available Points
A breakdown of General Points and Swag Points
How these are shown varies depending on the reward type selected:
On the Gift Cards tab: Only General Points are counted toward the available points.
On the Swag tab: Both Swag Points and General Points are combined and available for use.
❗Important: When redeeming for swag, Nectar will use Swag Points first, and any remaining balance will be covered by General Points.
How do I give Swag Points to employees?
You can assign Swag Points in two ways:
1. Through a Custom Award
Go to Workspace Settings > Awards > Custom Awards.
Either:
Edit an existing award, or
Click Create Award to make a new one.
In the Basic Information section:
Enter the Point Amount.
Use the Point Type dropdown to select Swag.
Complete any additional details and click Save.
Follow this article for full steps on sending a Custom Award.
When sent, the points will appear as Swag Points on the recipient’s profile.
2. From the user's profile
Go to the Users tab.
Click on the user’s name to open their profile.
Scroll to the Points section and click Manage User Points.
Edit the Swag Points to Redeem field with the desired amount.
Click Save Point Adjustments.
How do I disable Swag Points?
If your team has access to Swag but prefers not to use Swag Points:
Go to Workspace Settings > General.
Scroll to the More Settings section.
Toggle on Disable Swag Points.
This will hide Swag Points across your account.
Please contact our support team if you have any additional questions—we’re happy to help! 😄