If you tried to redeem a swag item but couldn't finish checking out, your Nectar points were converted into Axomo Store Credit. That credit isn’t lost—you can use it for your current or future Axomo purchases.
How do I check my Axomo store credit balance?
Follow these steps to view and use your store credit:
Go to the Rewards tab in Nectar.
Click on the Axomo Swag Store reward.
🔎 Note: Your company may have renamed this reward page.
Click Go to Axomo in the upper-right corner.
This takes you to the official Axomo swag store without converting additional points.
⚠️ Important: Clicking Redeem for X Points button for an item in Nectar will immediately convert your points to Axomo store credit. This action is irreversible.
How do I complete my swag purchase with store credit?
Once you’re in the Axomo store:
Look at the top-right corner of the screen to view your Store Credit balance.
Browse and add items to your cart.
At checkout, your available credit will be applied toward your purchase.
Video Walkthrough
Need more help?
For Axomo-specific store issues, email: [email protected]
For Nectar/Axomo questions, use the chat bubble on the bottom-right of the Nectar page.
We’re here to help you get your swag!