Accessing the Reward Spend Report
To view the Reward Spend Report, navigate to Admin Settings on the left-hand side of Nectar. Then go to Analytics > Reward Spend.
Once on the report page, you’ll see a breakdown of redemption activity across your organization, including details on reward types, amounts, and trends in usage.
You can further refine your view by using the Office Location or Department filters.
To share or analyze the data outside of Nectar, you can easily download it as a CSV or PDF.
Note: The data displayed in the report is based on the date range you select in the top-right corner of the page.
Reports Breakdown
First, we will walkthrough the top 3 reports and what the data includes.
Reward Spend
Total Reward spend: Displays the total dollar amount redeemed by users during the selected date range. This includes all types of redemptions.
Avg. Transaction Amount: Shows the average dollar value of individual redemptions during your selected timeframe. Helps identify typical reward spend per transaction.
Points to Redeem: Indicates the current total of unredeemed points available to employees.
Click View Details to see a further breakdown for Points to Redeem. In this breakdown you'll see:
a bar graph of the last 12 months showing the total points to redeem at the beginning of each month.
Points to Redeem: Current total user points available to redeem.
Average Points: Current average points in user accounts.
User Points Breakdown will show the amount of points for each person currently in their account.
Back on the main Reward Spend report, you'll also see:
Points Redeemed:
Displays where users redeemed their points within the selected date range. Redemption categories may include:
Amazon
Donations
Gift cards
Shipping
Swag
Year Breakdown
Shows total reward spend over the last 12 months.
This view is fixed to a rolling 12-month cycle and cannot be edited.
Total Reward Spend Breakdown
Provides a detailed view of how total reward spend is distributed across different reward types (Gift Cards, Amazon, Swag, Donations) for each individual.
There is an additional line for Custom Reward redeemed by individual.
🌟 Custom Rewards are paid with points only and Nectar does not charge for them. They are displayed in points and not USD for that reason.
When you click the drop down button to the right, you will see a purchase breakdown for that individual in the date range selected.
