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How to adjust point balances

Learn how to adjust point balances, add / adding extra points

Marisa Crowder avatar
Written by Marisa Crowder
Updated over a month ago

Check out this article to learn how to adjust someone's point balance. This is helpful if someone accidentally posts a shoutout twice, or you need to top-off employees mid-month, etc.

To manually adjust a user's point balance:

  • Go to the Users tab.

  • You can either search for the individual or filter by category options (like Department, Office Location, user type, etc).

  • Click on the name of the person you want to edit.

  • Scroll down to the Points section and select Mange User Points.

  • You adjust the number of point you want to be added to the total balance for Redeemable, Giveable and Swag point balances.

  • Select the point type you want to adjust and input the number of points you want to add to that person's balance.

  • Then you will click Save Point Adjustments

  • Then select Save Changes on the user's profile.

Please chat with our team if you have any other questions!

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