How do users report a shoutout or comment?
Click the three dots in the top-right corner of the shoutout or comment.
Select Report from the dropdown menu.
Note: The Report option is only visible to non-admin users. Admins won’t see the button, since they are the ones who receive the report.
What actions can admins take?
After reviewing the shoutout, admins can:
Delete the shoutout if it's inappropriate
Take no action if the content is acceptable in context
Note: Shoutouts are not blocked or held for review. They post normally unless deleted by an admin.
Shoutout Profanity Detection
What is Shoutout Profanity Detection?
Shoutout Profanity Detection is an optional setting that alerts admins when a shoutout includes profanity or banned words.
Note: This setting is off by default and must be enabled in General Settings.
How does Shoutout Profanity Detection work?
When enabled, Nectar automatically scans each new shoutout for a preset list of profane or banned words and phrases.
If a match is found, all company admins receive an email notification.
What’s included in the profanity alert email?
The email includes:
The name of the shoutout author
The full text of the shoutout
The specific word(s) or phrase(s) that triggered the alert
A direct link to the Home Feed to review the shoutout
Can admins turn off profanity detection or alerts?
Yes. Admins can:
Turn off the profanity detection feature entirely in General Settings and/or
Disable profanity alert emails in their personal notification settings
Do points get removed when something is reported?
Points are only affected if the shoutout or comment is deleted. Reporting alone does not impact point totals.