How do I use Nectar?
This article explains how to use your Nectar account as a manager—including how to send awards, approve challenges, and view team insights. A video tutorial is available at the bottom of this article if you prefer to watch instead.
🌟 Important: Some features described below may not be available to you. Manager permissions are set by your company admin. If you're unsure what you can access, check with them directly.
What can I do in Nectar?
With your Nectar account, you can:
Send shoutouts to coworkers
Engage on the social feed (add points, comments, emojis, or GIFs)
Redeem points for rewards
Claim challenges
Nominate peers for awards
Browse discounts (U.S. only)
Adjust your profile settings
If you’re a manager with additional permissions, you may also be able to:
Send custom awards
Approve challenges and rewards
View milestone events in the calendar
Access a Team Insights report
What is the Home Feed and how do I send a Shoutout?
What is a shoutout?
A shoutout lets you recognize coworkers for their contributions. You’ll:
Select a teammate (@)
Choose a point amount (+)
Tag a core value (#)
Write a message of appreciation
Note: Managers have two extra options:
Keep Shoutout Private – visible only to the sender and recipient, not posted to the public feed
Hide from Leaderboard – excludes the shoutout from public rankings but still counts toward reports. Leaderboard Report
How do I send a shoutout?
From the Home Feed, click the Shoutout button.
Fill in the required fields and send your message.
What can I do on the Home Feed?
See shoutouts from across your company
View birthdays and work anniversaries
React with comments, points, emojis, or GIFs
Additional resources:
How do I send Custom Awards?
Custom Awards are set up by your company admins and may be available for managers to send.
To send a Custom Award:
Go to the Award tab
Select the award
Tag the recipient
Click Send
Additional resources:
How do I approve Challenges and Custom Rewards?
If you're assigned approval permissions, you'll see an Approvals section in your left sidebar.
To approve a Challenge:
Go to Approvals > Challenges
Review any pending claims
Click Approve or Deny
Additional resources:
To approve a Custom Reward:
Go to Approvals > Rewards
Review pending reward claims
Click Approve or Deny
If approved, help fulfill the reward as it happens outside of Nectar
Note: If you're unsure how to fulfill a reward, contact your company admin.
Additional resources:
What is the Calendar display?
The Calendar shows public birthdays and work anniversaries listed in Nectar.
Hover over a date to see event details
The calendar only shows if your direct reports are correctly listed in Nectar
Note: The Calendar will only show if your direct reports are assigned in Nectar.
Adjust notification preferences:
Go to Profile > Notifications > General
Scroll to Birthday and Anniversary options
Find the Calendar Event Widget to select what you want to see
What are my Team Insights?
Team Insights help you understand how your team is engaging in recognition.
See a snapshot of monthly team recognition directly on the Home Feed
Click View Team Insights for a detailed report
Note: The report will only display if your direct reports are assigned to you in Nectar.
Additional Resources:
Manager Team Insights - article coming soon
Video Overview