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Why are deactivated users showing on my Team Insights?
Why are deactivated users showing on my Team Insights?

This article explains why you may be seeing deactivated team members on the Team Insights report

Marissa Tingey avatar
Written by Marissa Tingey
Updated this week

"Help! My team member was terminated last week, but they're still showing up on my monthly report! They're even marked as "inactive" on the users tab!"

  • Don't worry! We have this built into the system intentionally.

  • Users who are deactivated will show until the end of the month they were marked "inactive".

  • This is so you can continue to get accurate data and metrics through the end of the month.

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