How do I view Engagement Survey results?

Once your Engagement Survey closes, results are available in real time under the Analytics and Responses tabs. These tools help you:

Understand how engaged your employees are
Identify what’s driving or hurting engagement
Spot areas for action or follow-up

What does the Analytics tab show?

The Analytics tab is your main dashboard for high-level results. It includes your company’s Engagement Score, historical Trendline, Pillar breakdowns, and survey participation metrics.

Engagement Score

Your Engagement Score is a single number (out of 100) based on the six core engagement questions. It reflects the favorability rate — the percentage of respondents who selected Agree or Strongly Agree.

Engagement Trendline

See how your Engagement Score has changed over time. Each point represents a past survey.

Tip: Watch for trends. A steady climb is a good sign; a sudden dip may point to changes worth investigating.

Overview tab

The Overview section of the Analytics tab gives a snapshot of survey participation, top-level scores, and performance across key engagement themes.

Survey Summary Cards

Completed Surveys: Total number of responses
Start Rate: % who opened the survey
Completion Rate: % who finished the survey
Avg. Time to Complete: Average time to submit responses

Tip: Low completion rates can signal survey fatigue or bad timing.

Engagement Pillars

Each engagement theme (e.g., Leadership, Recognition, Growth) is shown with a favorability score.

All themes appear, even those with limited responses.

Things Going Well & Opportunities for Improvement

These sections highlight your highest and lowest-scoring questions. Use these to:

Celebrate 1–2 strengths
Identify 1–2 areas to improve

Tip: Keep insights simple and actionable when sharing with teams.

Heatmap tab

The Heatmap helps you compare engagement across different groups (like departments or locations). Each cell shows a favorability score for a specific Pillar and group.

How to read the Heatmap

Rows: Departments or locations
Columns: Engagement Pillars
Cells: Favorability score for that group + theme
Colors: Green = high favorability; red = low

Tip: Look for red rows to find underperforming groups.

Grouping and Filtering

Group by Department or Location
Filter to focus on specific areas

Sorting

Click column headers to sort by highest or lowest score.

Tip: Sort by lowest scores first to quickly identify risk areas.

Drilling into cells

Click a cell to open the Question Breakdown modal, showing:

Individual questions in that Pillar
Favorability breakdown
Response distribution

Tip: Use this view to understand which specific questions are driving low theme scores.

Question Insights tab

Use Question Insights to explore individual survey questions in detail. This view shows how people answered and how each question maps to your Pillars.