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How are Nectar points refunded after returning an Amazon item?

Points to give, points to redeem, Nectar points to USD, change my point balance

Shalet Johnson avatar
Written by Shalet Johnson
Updated yesterday

Nectar Points make it easy to recognize and reward your coworkers in a meaningful way. Below are the most commonly asked questions about how points function, from giving them to redeeming them.

  • Points to Give are the points you use to shoutout coworkers. Your company sets a monthly allowance, and these points reset at the beginning of each month.

  • Points to Redeem are the points you receive when others shout you out. You can redeem these for rewards, gift cards, and company swag.


Do Nectar Points Expire?

  • Points to Give reset automatically on the first day of each month.

  • Points to Redeem do not expire, so you can save up for bigger rewards at any time.


How Can I Get More Points to Give?

If you run out of Points to Give, you have a few options:

  1. Wait until the start of the next month for an automatic reset.

  2. Ask your Admin to manually increase your balance.

  3. Use Boost Points (if enabled by your company) to access additional shoutout points. Check out our article on how to boost points HERE One common issue is the inability to give points to others. This may occur due to:

  • Monthly Allowance Not Yet Reset: Your previously allocated points may have been fully utilized, and your new monthly allowance has not yet refreshed.

  • Changes in Company Settings: Your organization might have adjusted point-giving policies or settings, impacting your ability to send points. If you encounter this, check your monthly allowances and consult your Admin to understand any updates to point-giving policies or settings.


What’s the Conversion Rate for Nectar Points?

Nectar uses a simple conversion:

  • 10 Nectar Points = $1 USD

This rate applies when redeeming your points for rewards.


Still Have Questions?

Check out our quick overview video below or reach out via chat—we’re here to help!

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