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How to Claim a Challenge

Learn how to claim a challenge in your account

Shalet Johnson avatar
Written by Shalet Johnson
Updated this week

Steps to Claim a Challenge

  1. Navigate to the Challenge Tab
    On the left sidebar, click Challenges to view all available challenges.

  2. Find the Challenge You Want to Claim
    Locate the challenge and click the View Details & Claim button.

    • This button text may vary depending on how your company has customized it.

    • It will always appear at the bottom of the Challenge tile.

  3. Review the Challenge Details
    Inside the challenge, you’ll see:

    • A full description of the challenge

    • Any quantity limits or eligibility details

  4. Submit Your Claim

    • Enter a brief description of what you did to complete the challenge.

    • Click Claim Challenge to submit your entry.


What Happens After You Submit?

Depending on how the challenge was set up by your admin:

  • Automatic Approval

    • You’ll receive your points immediately after clicking Claim Challenge.

  • Pending Approval

    • Your claim will be sent to your admin for review.

    • You’ll receive the points once it’s approved.

You’ll see a message at the time of claiming that explains whether the challenge is auto-approved or admin-reviewed.


Need Help with an Approval?

If your challenge is pending and it’s been a while since you submitted your claim, we recommend reaching out to your company admin to check the status.

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