How does the Birthday Award work?
On a user's birthday, Nectar will:
Post a birthday shoutout to the social feed
Include a bonus point award from the company
Allow teammates to add to the shoutout and celebrate together
Note: Birthday Award points are funded by the company, not deducted from individual user balances.
How do I configure the Birthday Award?
The Birthday Award is pre-installed in all accounts and comes with a default message and award amount. You can customize both and add an image if you'd like.
Before you customize the Birthday Award, make sure each user’s birthdate is entered correctly in their profile.
To update the message or award amount:
Go to Workspace Settings.
Click Awards from the left sidebar.
Find the Happy Birthday Award in the list on the Automated tab.
Click the pencil icon on the right to edit.
A pop-up window will appear where you can:
Edit the message
Adjust the award amount
Choose whether the message should be publicly visible
Note: Your birthday message must include these keywords:
@receiver_username – for the system to automatically tag the new user
+amount – to show the awarded points
Once you’ve made your changes, click Save.
How do I turn the Birthday Award on or off?
To disable or re-enable the Birthday Award:
Go to Workspace Settings.
Click Awards from the left sidebar.
Find the Happy Birthday Award in the list on the Automated tab.
Toggle the switch to the left of the Award title:
Green = ON
Gray = OFF
Note: The Birthday Award is ON by default.
How do I add user's birthdays?
You can add birthday info in three ways:
1. HRIS Integration (automatic)
If your account is connected to an HRIS, birthdays will sync automatically.
2. CSV Bulk Upload
Include it in a CSV file and use our bulk upload feature.
Birthdays should be formatted like:
DD-Mon(e.g.,8-Jun)Do not include leading zeros (e.g., use
8-Jun, not08-Jun)
3. Manually in User Profile
Go to the Users tab
Click the user’s name
Scroll to the Birth Date field
Select the date and click Save Changes
❗ Reminder: Only users with a valid birth date in their profile will receive the automated award.
FAQ's
What time are birthday awards sent?
Around 3:00 am MST on the user’s birthday.
Why didn’t a birthday shoutout go out?
Common reasons include:
The Birthday Award is turned off
The user’s birthdate is missing or formatted incorrectly
The birthdate is set to the wrong day
The birthdate information was added or changed after the automation was triggered that day
Can a birthday shoutout be re-triggered?
Yes! Contact Nectar Support and they can manually re-trigger the birthday award if it was missed.
Can the birthday award be private?
Yes. You can choose to make all birthday shoutouts private during configuration or you can make individual user's birthday shoutout private from their profile.
Note: Individuals can also make their birthday shoutout private from their own profile page. More information here.
Can I turn off the birthday award for specific individuals?
Yes. There are two ways:
No birth date in the profile = no automation.
If you have an HRIS Integration, this option does not work.
In the user's profile, check Disable Birthday Shoutout, then click Save Changes
Note: Individuals can also disable their birthday shoutout from their own profile page.