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How do I Edit or Delete Shoutouts?

How to edit and delete shoutouts

Joslyn Prestwich avatar
Written by Joslyn Prestwich
Updated this week

How to edit a shoutout

To edit a shoutout after it's been posted:

  1. Click the three dots (•••) in the top-right corner of the shoutout.

  2. Select Edit Message.

Note: You can only edit the message content. You cannot change the:

  • Recipient (@ mention)

  • Points (+ value)

  • Core value (# tag)


How to delete a shoutout

If you need to undo a shoutout entirely, you can delete it:

  1. Click the three dots (•••) in the top-right corner of the shoutout.

  2. Select Delete.

Deleting a shoutout will:

  • Reverse the points awarded

  • Remove the shoutout from the feed

  • Subtract the points from the receiver and return them to the sender

  • Update the leaderboard and analytics to reflect the change


Time limits for editing and deleting shoutouts

  • Senders can edit or delete their own shoutouts for up to 24 hours after sending.

  • After 24 hours, you'll need to contact your company admin to delete a shoutout

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