The Shoutouts Report is a new Analytics page that gives you deeper insights into your shoutout data.
To view the Shoutouts Reports, you will navigate to the Admin settings on the left hand side of Nectar, then go to Analytics > Shoutouts.
Once you are on the Shoutouts Report, you will see several different sets of data:
# of Shoutouts Sent
% of Users Receiving Shoutouts
% of Users Sending Shoutouts
# of users who Haven't Received Shoutouts
# of Shoutouts by Department
% of Core values used in shoutouts
🌟 Please note: The data displayed is dependent on the date range you have set in the top right corner of the page.
Additionally, the data can be filtered by Office Location or Department.
You can also download the data as a CSV or PDF.
The top four reports can also be viewed further by clicking the View Details button.
Below is a breakdown of each of those reports.
Shoutouts Sent
In this report, you will see a running 12 months bar graph of # of shoutouts sent by month.
You can hover over each month to see the exact number of shoutouts counted.
You can filter this data by Office Location and Department, and you can Download the graph as a PDF.
Shoutouts Sent Breakdown
Scrolling down, you will see the Shoutouts Breakdown. This data will be dependent on the date range you have selected. You will see a breakdown of:
# of Shoutouts Sent
% of Users Sending
# of Points Given
Additionally, you will also see the list of the Shoutouts Sent in the selected date range. For each line you can view:
Sender
Receiver (if there is a ... +2 (or another number), that means there is more than one receiver)
Shoutout Message
Date Sent
# of points given in the shoutout
When clicking on the shoutout, you can see an expanded version of the Shoutout Message and all the Shoutout Receivers (if there are more than one).
You can search for Sender or Receiver to see a smaller list.
This data can also be Downloaded to CSV.
Users Receiving Shoutouts
In this report, you will see a running 12 months line graph of % of users receiving shoutouts by month.
You can hover over each month to see the exact % for each month.
You can filter this data by Office Location and Department, and you can Download the graph as a PDF.
Users Receiving Breakdown
Scrolling down, you will see the Users Receiving Breakdown. This data will be dependent on the date range you have selected. You will see a breakdown of:
# of Users Receiving Shoutouts
% of Users Receiving Shoutouts
# of Points Received
# of Users who haven't Received Shoutouts.
Additionally, you will also see a list of all Users. For each line you can view:
Name of the Receiver
Department
Role in Nectar
Office Location
Date of last Received Shoutout
and # of Shoutouts Received
When clicking on the Shoutouts column number, you will see the shoutouts the selected user received. You will see:
Shoutout Sender Name
Points Received
Date the shoutout was sent
You can search for individual to find their data on the list.
This data can also be Downloaded to CSV.
Users Sending Shoutouts
In this report, you will see a running 12 months line graph of % of users sending shoutouts by month.
You can hover over each month to see the exact % for each month.
You can filter this data by Office Location and Department, and you can Download the graph as a PDF.
Users Sending Breakdown
Scrolling down, you will see the Users Sending Breakdown. This data will be dependent on the date range you have selected. You will see a breakdown of:
# of Users Sending Shoutouts
% of Users Sending Shoutouts
# of Shoutouts Sent
# of Users who haven't Sent Shoutouts.
Additionally, you will also see a list of all Users. For each line you can view:
Name of the Sender
Department
Role in Nectar
Office Location
Date of last Sent Shoutout
and # of Shoutouts Sent
When clicking on the Shoutouts column number, you will see the shoutouts the selected user sent. You will see:
Shoutout Receiver Name
Points Received
Date the shoutout was sent
You can search for individual to find their data on the list.
This data can also be Downloaded to CSV.
Haven't Received Shoutouts
In this report, you will see the list of users who haven't received shoutouts in the selected date range. In the list you will see:
User's name
Department
Role in Nectar
Office Location
Date of their last received shoutout
and # of days since their last received shoutout
When clicking on the three dots to the far right of user line, you have two options to:
Send the User a Shoutout
or Alert their Manager
When Alerting the Manager, you will get to select how they are notified. You can select to notify them either through Email or sending them a Notification to their Nectar alerts (the bell icon on the Home page).
There is a default message which you can then add an additional message to before sending.
Once you are ready, you will click Send Alert to notify the Manager.
Please message our support team if you have any other questions!