This Swag option is separate from Axomo. Please reference Axomo specific material if needed.
Where is the logo printing area?
Apparel items: Front of the shirt. Dependent on your tier, you are able to request additional options. Reach out to the [email protected] to inquire.
Non-apparel items: Almost anywhere, the catalogs gives a good example of where the normal printing area is.
Can other items be added outside of the catalog?
Dependent on your tier, you are able to add additional items. Reach out to the [email protected] to inquire.
How are the apparel colors decided for my store?
Our algorithm automatically selects complementary colors dependent on the logo that is provided. If there are any colors that do not match your branding, let us know and we can assist with removing the color.
How many logos can be printed on one item?
Dependent on your tier. Reach out to the [email protected] to inquire.
What kind of logo file is needed?
To get your branded swag collection started, our design team will need the following assets. Your marketing or creative team will have everything listed below.
1: Vector Logo
Format: .ai .eps .svg
Your primary logo in a vector format. Vector files use mathematical paths instead of pixels, meaning they can scale to any size — from a small pen to a large banner — without losing quality.
📢 Tip: Not sure if you have one? Ask your marketing or creative team. Anyone who has produced signage, trade show materials, or print collateral will have this file.
2: Text in Outlines
All fonts within your vector file must be converted to 'outlines' (shapes). When a file contains live text, the software needs that exact font installed — if it's missing, a generic font is substituted, which changes how your brand looks. Converting to outlines prevents this.
📢 Tip: In Adobe Illustrator: Select all text → Type menu → Create Outlines. Save and send the outlined version.
3: Light & Dark Logo Versions
One version for light backgrounds, one for dark.
Different products use different background colors. A dark logo on a dark product won't show — and a light logo on white apparel disappears. Having both versions ensures your brand looks great across the full catalog.
Can I provide multiple logos for my swag?
You are allowed 2 logo files per company. Any additional logos can be added at an additional $125 per logo.
If you choose to change the logo at any point during your Nectar subscription, such as for a company re-brand, it will be a $125 fee.
How are the items displayed in Nectar?
Swag items will be throughout the whole general rewards catalog. If you want to look just for swag items, you can filter to the Swag rewards option.
If you have a colored and white version of the same logo, they will be two different item tiles since they are two different logo files.
We do not have a way to do a drop-down for the user to select which logo they would like. Each logo version shows as it’s own tile or product in Nectar.
We do not have the ability to filter swag items into customized categories
Can I change my swag items?
Dependent on your tier, you are able. Reach out to the [email protected] to inquire.
Do you offer free samples?
No, we do not have the option for free samples of our swag items. If you’d wish to purchase items to see samples of the items, we would be able to assist.
Can you do bulk orders?
Yes, we can help with bulk orders. You will need to provide the following information:
Item Link: The URL of the item(s) from your store or our catalog.
Number of Items: The desired quantity.
Destination: The shipping country.
Needed Time of Arrival: The required delivery date.
Purpose of the Bulk (Optional): The reason for your bulk order.
Then we can assist with the placement of the order.